Returns Policies

Defective or Damaged Products

If you have any problem with the product received, please contact us with 14 days after delivery.

We will offer exchange or refund after returns for products with major production defects, which seriously affect the product to be played with or displayed.

For products with missing parts, we will try to get replacement parts from our supplier or offer other solutions.

 

Change of Mind

Buyer may return an unopened and used product within 14 days of receipt. Buyer has to pay the return postage. Payment will be refunded after deduction of original actual postage and restock fee (for Pre-Order products).